Newest Updates to our Digital Banking Service
Since most customers use our digital banking portal for Bill Pay, we’ve put special emphasis on making it work even better. Next time you log in, note:
New Icons for Payees
New indicators will bring Bill Pay specifics into easy view in both the My Payees and Quick Pay sections of digital banking. These new icons include:
- Auto Pay
- Coming Due
eBill Details and Statements Features Expanded
If you use the eBill feature of Bill Pay, you’ll see Payee details you didn’t see before.These include:
- Statement Date
- Due Date
- Statement Balance
- Minimum Payment
- Current Balance
The Due Date calendar now shows the Due Date in green, along with the existing rush payment options, if available for the transaction.
Below the new eBill Details, you can choose View to see statement specifics. You will immediately know the status of the bill based on the color of the banner at the top of the screen:Red = Unpaid; Green = Paid; Yellow = Coming due.
Auto Pay Options
For your convenience, an Auto Pay feature allows you to schedule regular payments. The option to enroll in Auto Pay reveals amount options, timeframes, and account designation.
Payment Tracking Information
In Move Money, you can click on Bill Pay Activity items in the History tab to review details and track payments. You can even expand your view to see new categories including Payee Information, Payment Information, Check Status Info, and Check Tracking Info.
Sort and Filter in Search
We’ve made “search” better by adding advanced options. You can get to sort by selecting the Sort header above activity.The default option displays the newest activity first.You may choose to sort by:
- Highest Dollar Amount
- Lowest Dollar Amount
To help you find what you’re looking for, the Search icon now displays a box with criteria choices:
- Direct Credit
- Automatic Advance
- NSF Check Charge
- Close Out Debit
- Force Pay
- Charge Back
- FDIC Service Charge
- Priority Pay
- Loan Payments
- ATM Transfer
- ATM Debit POS (point of sale in an establishment)
Categories: (You can add to or remove any of these)
- Auto & Transport
- Bills & Utilities
- Business Services
- Category Fiber Test
- Fees & Charges
- Food & Dining
- Gifts & Donations
- Health & Fitness
- And More!
Date Picker Flexibility
For faster access to common search criteria, we’ve expanded the pre-defined date range options in the Transaction Search to include, among others, This Month and Last 6 Months.
We’ve also made some user-friendly improvements to the Mobile App Calendar:
- Touch the month/date field to move between months.
- Use the right or left arrow to move between years
- Touch the year to pull up a range of 20 years to pull multiple years
Recap of Search Header
A banner now displays that shows which search criteria you are using.
Loan Payment Options for Payment from an External Account
Within Move Money, you now have three options for Payment Type when paying an INB loan using money not in an INB account. The options include:
- Regular Payment
- Current Amount Due
- Other Amount
Your Profile Image
You can personalize your profile with a photo. Simply click the “Add Photo” circle in your profile.
Customers Direct Digital Banking Improvements
Our digital banking service is getting better thanks to our customers’ suggestions.